Book a demo
Scroll
Make Your Data Speak Business
Try Free
Building bridges between data and decisions
Connect your data
Every call holds a story: Unlock it with Contact Center Analytics
Try Analytics Free
Let data-driven decisions meet intelligent actions
Get AI-powered Data Analytics
Turn challenges into opportunities, together.
Partner with Dataplatr
Dataplatr
Data Engineering
Call Analytics
Artificial Intelligence
Partnerships

Services

What we do

Accelerators

Take data to production with our pre-build Models for common enterprise applications – Oracle, SAP, Salesforce, Workday Analytics etc.

Data Integrations

Integrate raw data from multiple sources & consolidate into a single cohesive data set and data models for reporting.

Data Warehouse

Model the data by incorporating Business rules to formulate concrete physical and logical layer logical layer.

Data Visualisations

Build elegant, intuitive and action oriented visualizations that help drive business decisions and outcomes outcomes.

Ai & ML​

Empower business decisions with cutting-edge AI and ML solutions, advancing processes through intelligent automation and data-driven insights.

DevOps & MLOps​

Elevate operations with seamless DevOps and MLOps services, automation, and continuous improvement for optimized software development.

Solutions

How we do it

Drive Data-Driven Decision-Making And Optimize Business.
  1. Extract insights from vast datasets
  2. Identify patterns and trends
  3. Optimise operational efficiency
Optimize HR processes and performance with data-driven insights.

Optimize HR processes and performance with data-driven insights!

Analyze workforce data for talent management
Identify skill gaps and training opportunities
Predict employee attrition and retention.

Maximise ROI And Enhance Customer Engagement.

Leverage data analysis to optimize marketing strategies and budget allocation!

Measure campaign performance and customer behavior insights.
Identify target audience segments for targeted marketing.
Forecast sales trends and upselling opportunities.

Improve Customer Service And Efficiency Through Data-Driven Analytics

Improve customer service and efficiency through data-driven analytics!

  • Monitor call center performance and customer satisfaction
  • Identify bottlenecks and optimize call routing
  • Personalize customer experiences and improve response time
Unlocking The Potential Of Artificial Intelligence And Machine Learning

Explore the transformative power of AI and ML for businesses!

  • Leverage predictive modeling and pattern recognition.
  • Automate processes and improve operational efficiency.
  • Enable data-driven decision-making and innovation.
Streamlining Software Development With Data-Driven Insights

Optimize developer operations and accelerate software delivery!

  • Utilize analytics to identify bottlenecks and improve efficiency.
  • Automate testing and deployment processes for smoother workflows.
  • Leverage data to enhance collaboration and code quality.

Partners

Our collaboration

Looker
AWS
Frame 2549
Frame 2550
Frame 2551
Frame 2552

Industry

Our Domains

Fintech(3)

Best Practices On Your Path To Cloud

We helps the Fintech Industry by providing valuable insights and helping companies make data-driven decisions.

Read More
Energy

Enterprise Digital Transformation

We provides Utility and Solar companies by helping them Optimize operations and make informed decisions.

Read More
CallCenter(2)

The Enterprise Forward With The Power Of Data

We can empower Call Center companies to enhance customer service and make data driven decisions.

Read More

Contact Center Analytics — Unlock Agents Call Handling KPIs and Dashboard — Part 3

The metrics discussed, help get an insight into the Agents daily activities, engagements, efficiencies and gaps in better utilization towards higher operational outputs and customer satisfaction. Complementing KPI understanding with the right Visualization helps business understand more details and determine the right actionable steps to mitigate issues.

Read More

Optimizing Contact Centers with ML & AI: A Breakthrough in Agent Attrition Management

Leveraging advanced Machine Learning solutions, the entire solution becomes Data Driven and Automated.. This technological synergy has paved the way for a revolutionary approach to managing Agent Attrition in contact centers.

Read More
Fintech(3)

Best Practices On Your Path To Cloud

We helps the Fintech Industry by providing valuable insights and helping companies make data-driven decisions.

Read More
Energy

Enterprise Digital Transformation

We provides Utility and Solar companies by helping them Optimize operations and make informed decisions.

Read More
CallCenter(2)

The Enterprise Forward With The Power Of Data

We can empower Call Center companies to enhance customer service and make data driven decisions.

Read More

Contact Center Analytics — Unlock Agents Call Handling KPIs and Dashboard — Part 3

The metrics discussed, help get an insight into the Agents daily activities, engagements, efficiencies and gaps in better utilization towards higher operational outputs and customer satisfaction. Complementing KPI understanding with the right Visualization helps business understand more details and determine the right actionable steps to mitigate issues.

Read More

Optimizing Contact Centers with ML & AI: A Breakthrough in Agent Attrition Management

Leveraging advanced Machine Learning solutions, the entire solution becomes Data Driven and Automated.. This technological synergy has paved the way for a revolutionary approach to managing Agent Attrition in contact centers.

Read More

Expertise

We Do it Better

Book a demo

+1 408-242-7806

info@dataplatr.com